Offering products in your photography business doesn’t mean turning into a pushy salesperson. (Oh, I've said that before!) Done well, selling is just another form of great service. Here’s how to make it feel effortless and truly valuable — for both you and your clients :) 1. Start with the why Don’t jump straight into product talk. In your interactions with clients, help them understand why printing matters. Share stories, examples, and your own philosophy. Be the person who loves their products! Explain how an album becomes a family heirloom. How a framed To View More >>

This is the first of a series of articles about enhancing data privacy and controls in Workspace, especially in relation to GDPR. Our online galleries in Workspace may ask your clients to register for three reasons: when you've opted to require visitors to log in or register before they can view a gallery; when they select their favourite images in a gallery; or when they make a purchase in the shopping cart. Why the data is collected: Visitor names and emails may be required to fulfil shopping cart transactions, so you can use their favourites in possible future To View More >>

There are only a few weeks in Winter where the setting sun can beam its light all the way through New Zealand’s Milford Sound, and I was dedicated to getting the perfect photograph of it. But when I set that goal I had no idea it would take me four years to accomplish. After three years of trying, my fourth trip to the Sound left me with some of my strongest memories, and taught me a lot. It was my last, eighth day of waiting: getting wet in the bush, heavy rain clouds hanging above me, and no signs of any light passing through the sounds. Disappointed with my fourth unsuccessful To View More >>

In 5 years look over your album. Your child is heading off to school for the first time, but the album's pages are filled with your first moments with your son or daughter.  Look over the pile of prints from your trip to South America, where you spent two months volunteering at an orphanage. You’d never felt so free.  Look over the album of your wedding. You weren’t sure whether you wanted it but your photographer convinced you otherwise. There's the moment you said I do. Tell me then, that printing doesn’t matter, because I can guarantee you won't.  To View More >>

CHOICE, TRUST AND TECHNOLOGY Has your lab stopped offering traditional silver halide printing? It’s sad to see such a gloriously refined technology abandoned. With forty years pro lab experience, and chemicals in our veins, we aren’t ready to turn our backs on traditional photographic printing just yet. In fact we think it retains an important place, and we’re committed to the technology. But here’s why the Big Boy Labs are selling the line that silver halide is finished. Their top priority is, and must be, internal efficiency. They have expensive, high-volume machines To View More >>